Cleaning

• There is a mandatory cleaning fee of $50 that will be added on to your final invoice.
• There will be a $50 fine each time we encounter “graffiti” (marks/drawing/painting) on the walls/doors/utilities.
• Stripping the bed of sheets would be appreciated.
• Any dishes used are required to be cleaned prior to guests departure. In the event that this is not completed to standard, the guests will be charged an additional $30 fee. Photo evidence can be provided upon request for any event in which a guest is charged for this.
• Note that since we are in the wilderness, there may be a low possibility of mice. We take precautions, set traps and properly treat our cabins but there is a small chance of being visited by our little mountain friends.      

Deposits

• A 50% deposit of your subtotal is due at the time of booking. 25% of this deposit is nonrefundable.  The remaining balance for your stay (50%) is due upon checkout from your stay with us.

Gratuity

• Tipping is not automatically added to your invoice. However, we suggest 15 to 20% of your lodging, meals, horseback riding, and in-house expeditions for our wonderful staff. Tips are divided equally among all staff. 

Cancellations and Changes

• Cancellations made more than 14 days prior to arrival will receive 75% back of your total fee. However, for cancellations made less than 14 days prior to arrival there will be no refund as your initial deposit will be non-refundable.
• Reservations will be charged as made. Late arrivals, early departures, or shortened stays will be charged at the full rate.

Check-In and Check Out

• Check-in time is 4:00 PM. Check-out time is 10:00 AM.
• We charge $50 for each hour one is late in checking out/leaving their cabin.

Pets

• Please contact us regarding pets as we have limited pet-friendly lodging options. The cabins that are pet friendly is limited to only Romley, Pomeroy, Iron City and St. Elmo. We have a maximum of two pets and an additional $75 cleaning fee.

Alcohol and Smoking

• No alcohol outside cabins or in common areas. No smoking in any ranch buildings or cabins. We are a NO MARIJUANA facility.